INFLUENCE OF INDUSTRIAL REVOLUTION (IR 4.0) TOWARD TOURISM SECTOR IN BANDAR HILIR, MELAKA

Siti Mahera Ahmat Amin, Dziela Muhamad Parid, Hartini Adenan, Dna Syamilah Zaid

Abstract


The spread of COVID 19 surely affected the technology usage in every sectors especially in tourism industry. Digitization in the tourism industry can contribute to the country's Sustainable Development Goals (SDGs), which were set at the United Nations Summit (UN) in New York in September 2015 and must be achieved by 2030. This conceptual paper aims to investigate the relationship between the technological influence toward the tourist attraction development, transportation system and service sectors in Bandar Hilir, Melaka. Data will be collected from those who had visited Bandar Hilir, Melaka to gather the response from those tourists in order to occupy with the implementation of digitization in the hospitality and tourism industry

Keywords


industrial revolution, technology, tourism, IR 4.0, digitization

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