KEPERLUAN ZAKATTECH DALAM MENINGKATKAN KUALITI SISTEM PENGURUSAN ZAKAT DI MALAYSIA: SOROTAN LITERATUR BERSISTEMATIK

Rahisam Ramli, Ahmad Faqih Ibrahim, Shahrul Niza Samsudin, Mohd Sabree Nasri

Abstract


Kertas kerja ini bertujuan untuk mengenalpasti faktor-faktor keperluan ZakatTech dalam meningkatkan kualiti sistem pengurusan zakat di Malaysia. Walaupun terdapat peningkatan kutipan dan agihan zakat tetapi isu-isu sistem pengurusan zakat menjadi sasaran masyarakat yang kurang mendapat pendedahan. Kesannya kepercayaan pembayar terhadap institusi zakat terus dipertikaikan dengan mencabar untuk mengagihkan sendiri kepada asnaf tanpa melalui institusi zakat. Kajian ini dijalankan secara sistematik melalui Preferred Reporting Items for Systematic Reviews and Meta-Analyses (PRISMA). Terdapat empat proses iaitu pengenalpastian, saringan, kelayakan dan rangkuman. Hasil kajian menunjukkan ZakatTech berpotensi sebagai satu platform baharu dalam sistem pengurusan zakat. Selanjutnya kajian ini mencadangkan model ZakatTech dalam meningkatkan kualiti sistem pengurusan zakat di Malaysia.


Keywords


Zakattech, Sistem Pengurusan Zakat, Kualiti Pengurusan

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