THE RELATIONSHIP BETWEEN TRANSFORMATIONAL LEADERSHIP AND ORGANIZATIONAL CITIZENSHIP BEHAVIOR AMONG LAW ENFORCEMENT OFFICERS IN MALAYSIA

Abstract

This study aimed to investigate the correlation between transformational leadership and follower organizational citizenship behavior (OCB) within law enforcement agencies. Using a quantitative approach, transformational leadership traits were assessed based on leader perceptions. The modified Multifactor Leadership Questionnaire (MLQ) 5x Short was used to measure four dimensions of transformational leadership: Idealized Influence, Inspirational Motivation, Intellectual Stimulation, and Individualized Consideration. Additionally, a modified OCB scale was used to evaluate the relationship between these leadership traits and followers' organizational citizenship behaviors, specifically Altruism, Sportsmanship, and Courtesy. The literature review examined the core characteristics of transformational leadership, the dimensions of OCB, and the nuances of the leader-follower dynamic. The findings suggest that transformational leadership positively influences follower OCB, with standardized regression weights ranging from 0.72 to 0.85, indicating strong effects. Despite some model fit indices, such as GFI and AGFI, falling slightly below the ideal threshold, the study provides valuable insights into how transformational leadership significantly shapes follower behaviors in a law enforcement context. Further refinement of the model may enhance the overall fit and deepen understanding of these relationships.