TINGKAH LAKU KEBERGANTUNGAN TERHADAP TELEFON BIMBIT DALAM KALANGAN GELANDANGAN

Mohd Alif Jasni, Siti Hajar Abu Bakar Ah, Noralina Omar, Norruzeyati Che Mohd Nasir

Abstract


Telefon bimbit berfungsi sebagai alat untuk berkomunikasi sesama manusia tanpa mengira status sosial, sosiodemografi mahupun pendapatan seseorang. Golongan gelandangan juga tidak terkecuali daripada menikmati manfaat telefon bimbit. Hal ini memberi peluang kepada kelompok gelandangan untuk berhubung dan dan berurusan mengenai pelbagai perkara. Disebabkan oleh pelbagai manfaat, wujud sikap kebergantungan masyarakat terhadap teknologi khususnya telefon bimbit. Sebuah kajian menggunakan kaedah campuran dengan menggabungkan kaedah kuantitatif dan kualitatif telah dilaksanakan pada Disember 2020 untuk mengkaji bentuk tingkah laku kebergantungan gelandangan terhadap telefon bimbit. Hasil kajian kualitatif ke atas 9 orang responden telah membawa kepada penemuan beberapa tema seperti menghabiskan masa menggunakan telefon, bergantung pada telefon dalam mendapatkan maklumat, ketagihan pada telefon dan membentuk perasaan lebih selesa dengan menghantar mesej berbanding bersemuka. Sementara itu, hasil dapatan kuantitatif ke atas 200 orang responden turut membuktikan bentuk tingkah laku kebergantungan yang hampir serupa dalam kalangan responden. Maka, hasil kajian menunjukkan wujud tingkah laku kebergantungan dalam kalangan gelandangan terhadap telefon bimbit. Hasil kajian ini boleh dijadikan input kepada penggubal dasar, pemaju program dan pengurus kes sosial di negara ini untuk memahami keperluan telefon bimbit dalam kalangan golongan terpinggir selain menjadi input kepada penyedia perkhidmatan sosial bagi menyediakan perkhidmatan sosial yang lebih komprehensif dan inklusif.


Keywords


tingkahlaku kebergantungan, telefon bimbit, gelandangan, teknologi, perkhidmatan sosial

Full Text:

PDF

References


Allen, M. (2017). The sage encyclopedia of communication research methods (Vols. 1-4). Thousand Oaks, CA: SAGE Publications, Inc doi: 10.4135/9781483381411

Bachok, A. S. (2017). Telefon pintar jadikan manusia lebih pintar? Kuala Lumpur: myMetro.

Creswell, J. W. (1998). Qualitative inquiry and research design: Choosing among five traditions. Thousand Oaks, CA: Sage Publications.

Eyrich-Garg, K. M. (2010). Mobile phone technology: A new paradigm for the prevention, treatment, and research of the non-sheltered “Street” homeless? Journal of Urban Health, 87(3), 365-380. https://doi.org/10.1007/s11524-010-9456-2

Ghani, F. (2018). Rakyat Malaysia ketagih guna telefon bimbit. MStar. https://www.mstar.com.my/lokal/semasa/2018/07/25/tak-lekang-telefon-bimbit

Griffith, C., (2020, September 28). Smartphones are the Smarter Way to Fight Homelessness. https://invisiblepeople.tv/smartphones-are-the-smarter-way-to-fight-homelessness/#:~:text=Research%20Provided%20by%20the%20USC,%E2%80%9Cas%20important%20as%20food%E2%80%9D.

Guadagno, R., Muscanell, N. & Pollio, D. (2013). The homeless use Facebook?! Similarities of social network use between college students and homeless young adults. Computers in Human Behavior 29(1), 86–89. DOI: 10.1016/j.chb.2012.07.019

Hamdan, A., Din, R. & Manaf, S. Z.A. (2012). Penerimaam M- Pembelajaran dalam Sistem Pendidikan di Malaysia. The Unified Theory of Acceptance and Use of Technology (UTAUT): Satu Analisis Literatur. UKM, Malaysia1st International Conference on Mobil Learning, Applications, and services (mobilcase2012)

Holt, B., (2017, March 15). A Smart(phone) Solution: Connected Care for Homeless. https://www.healthify.us/healthify-insights/a-smartphone-solution-connected-care-for-homeless

Ibrahim, N. (2016). Kesan perantaraan perilaku tabiat pelajar dan hubungan antara faktor peramal terhadap perilaku penggunaan sebenar telefon bimbit dalam aktiviti akademik. (Thesis Sarjana Universiti Putra Malaysia). 1-157

Ishii, K. (2006). Implication of mobility: The uses of personal communicationmedia in everyday life. Journal of Communication, 56, 346-356. Doi:10.1111/j.1460-2466.2006.00023.x

Ismail, M. R. (2021, Januari 9 ). Gangguan sindrom Fomo. Retrieved from Harian Metro: https://www.hmetro.com.my/WM/2021/01/661896/gangguan-sindrom-fomo

Khalil, H. (2018). Malaysia negara ke-9 paling aktif media sosial, ke-5 paling ramai guna e-dagang – Laporan. https://www.astroawani.com/gaya-hidup/malaysia-negara-ke9-paling-aktif-media-sosial-ke5-paling-ramai-guna-edagang-laporan-166998

Le Dantec, C. A., & Edwards, W. K. (2008). Designs on dignity. Perception of Technology Among Homeless .CHI '08. https://doi.org/10.1145/1357054.1357155

Marpaung, J. (2018). Pengaruh penggunaan gadget dalam kehidupan. Jurnal KOPASTA 5(2), 55-64.

McInnes, D. K., Li, A. E. & Hogan, T.P. (2013). Opportunities for engaging low-income, vulnerable populations in health care: A systematic review of homeless persons’ access to and use of information technologies. American Journal of Public Health 103(S2), e11–e24. doi: 10.2105/AJPH.2013.301623.

McInnes, D. K., Sawh, L., Petrakis, B. A., Rao, S. R., Shimada, S. L., Eyrich-Garg, K. M., Smelson, D. A. (2014). The potential for health-related uses of mobile phones and Internet with homeless veterans: Results from a multisite survey. Telemedicine and e-Health, 20(9), 801-809. doi:https://doi.org/10.1089/tmj.2013.0329

Moczygemba, L. R., Cox, L. S., Marks, S. A., Robinson, M. A., Goode, J. V. R., & Jafari, N. (2017). Homeless patients’ perceptions about using cell phones to manage medications and attend appointments. International Journal of Pharmacy Practice, 25(3), 220-230. https://www.ncbi.nlm.nih.gov/pmc/articles/PMC7938952/

Naderifar, M. & Goli, H. & Ghaljaei, F. (2017). Snowball Sampling: A Purposeful Method of Sampling in Qualitative Research. Strides in Development of Medical Education. In Press. 10.5812/sdme.67670.

Omar, M.S. & Muda, M. (2019). Kemahiran Komunikasi Penutur Asing: Aplikasi Pendekatan Telefon Pintar dan Internet. Jurnal Komunikasi: Malaysian Journal of Communication. Jilid 35(4), 353-367. E-ISSN: 2289-1528 https://doi.org/10.17576/JKMJC-2019-3504-22

Pollio, D.E., Batey, S.S., Bender, K, Ferguson, K. & Thompson, S. (2013) Technology use among emerging adult homeless in two U.S. cities. Social Work. 58:173–175

Rhoades, H., Wenzel, S. L., Rice, E., Winetrobe, H., & Henwood, B. (2017). No digital divide? Technology use among homeless adults. Journal of Social Distress and the Homeless. doi:10.1080/10530789.2017.1305140

Rice, E., Lee, A., & Taitt, S. (2011). Cell Phone Use among Homeless Youth: Potential for New Health Interventions and Research. Journal of Urban Health, 88(6), 1175-1182. doi:10.1007/s11524-011-9624-z

Sala, A., & Mignone, J. (2014). The benefits of information communication technology use by the homeless: a narrative synthesis review. Journal of Social Distress and the Homeless, 23(1), 51–67. doi:10.1179/1573658x14y.0000000006

Shoukat S. (2019). Cell phone addiction and psychological and physiological health in adolescents. EXCLI journal, 18, 47–50.

Smura, T., Kivi, A. & Toyli, J. (2009). A framework for analysing the usage of mobile services. Journal of Policy, Regulation and Strategy for Telecommunications, Information and Media, 11(4), 53-67. http://dx.doi.org/10.1108/14636690910970973

Spinks, R., (2015, October 1). Smartphone are a lifeline for homeless people. https://www.theguardian.com/sustainable-business/2015/oct/01/smartphones-are-lifeline-for-homeless-people

Suruhanjaya Komunikasi dan Multimedi Malaysia (2019). Video Dalam Talian Dan Suara Catatkan Pertumbuhan Terbesar Dalam Aktiviti Internet Pada 2018!. https://www.mcmc.gov.my/ms/media/press-releases/online-video-and-voice-record-biggest-growth-among

Tongco, M.D.C. (2007). Purposive sampling as a tool for informant selection. Ethnobotany Research & Applications 5, 147-158.

Vidic (2020). 5 kebaikan telefon pintar.

https://www.pelbagaimacam.com/2020/11/5-kebaikan-telefon-pintar-tahun-2020.html


Refbacks

  • There are currently no refbacks.


This is an Open Access article distributed under the terms of the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International (CC BY-NC-ND 4.0), permitting copy and redistribute the material in any medium or format.